Medallia Concierge

GXP Integration Export Process

A list of all supported integrations on Medallia Concierge.

Available Integrations on Medallia Concierge

Frequently asked questions about Medallia Concierge's integration system behaviors

Integration FAQs

Instructions for our internal team to configure initial brand set up with Olo

Olo New Brand Configuration

Integrate with Olo to trigger Zings for order updates.

Olo Integration

The HotSOS Room Ready module is using by Medallia Concierge hospitality customers. This document only applies to customers using HotSOS

HotSOS Room Ready Overview

This article describes how to setup an integration with Opera OXI

Opera Direct OXI Integration

Do you have questions about how the Medallia Concierge-Salesforce integration works? We've got answers!

Salesforce Integration FAQs

This article describes how to setup an integration with Opera by utilizing a custom CSV report

Opera CSV Report SFTP Integration

This article describes how to setup an integration with Roommaster PMS

Roommaster Integration SFTP CSV

Join the power of Medallia Concierge with the robust Infor hospitality management system.

Infor Integration

Integrate your Salesforce account with Medallia Concierge to sync contact information and conversation history.

Set up your Salesforce Integration

Use SiteMinder to connect Medallia Concierge seamlessly to the world's leading property management systems.

Siteminder Integration

Configure an integration with Agilysys V1 PMS to automatically import contacts and reservation data to Medallia Concierge

Agilysys V1 Integration

Configure an integration with StayNTouch PMS to automatically import contacts and reservation data to Medallia Concierge

StayNTouch Integration

Opera CSV Report Email Integration

This article describes how to setup an integration with Roommaster PMS.

Roommaster Integration Email CSV

Learn more about configuring Medallia Concierge's integration with the Quore work order request system

How to Set Up the Quore Integration

How to set up the Maestro integration

How to set up the Webhooks integration

How to set up an integration with MindBody in order to automatically import contacts from MindBody to Medallia Concierge.

How to set up the MindBody integration

This article describes how to setup an integration with SpringerMiller (SMS) PMS.

SpringerMiller (SMS) Integration

Grouping inhouse guests with the "Checked In" tag

"Checked In" Tag in HotSOS Integration

Use the secure FTP channel integration to share files between your system and Medallia Concierge

CSV Import - SFTP Integration

Get started with Medallia Concierge's web, iOS and Android chat SDKs

Medallia Concierge Chat Setup

This article will explain how to use the bit.ly integration to automatically shorten outbound message urls.

How to use the Bit.ly integration

Utilize the auto email import to create a seamless from of information from your system to Medallia Concierge

CSV - Email Integration

Learn how to configure Micros Opera to automatically send Room Ready SMS messages through Medallia Concierge

Sending Room Ready Messages from Opera

Medallia Concierge Chat SDK

Medallia Concierge Web Chat

Forwarding a Message to HotSOS

HotSOS Integration

Text Widget for Mobile Websites

How to set up the Zapier integration

What is the Medallia Concierge API?

Oracle Hospitality Integration Platform (OHIP) Integration

Chat | HotSOS | Contact Sync | Line | Zapier

Integrations

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