Integrations

Chat | HotSOS | Contact Sync | Line | Zapier

14 articles
Josh Robinette avatarEJeremy Boatman avatar
Written by Josh Robinette, Erika M and Jeremy Boatman

GXP Integration Export Process

Josh Robinette avatar
Written by Josh Robinette. Updated over a week ago

How to set up your WeChat Channel

Learn how to connect your existing WeChat Official account to Medallia Concierge
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Written by Erika M. Updated over a week ago

How to set up the Medallia Integration

This article provides and overview and setup instructions for the Medallia Concierge and Medallia (MEC) integration.
Jeremy Boatman avatar
Written by Jeremy Boatman. Updated over a week ago

Available Integrations on Medallia Concierge

A list of all supported integrations on Medallia Concierge.
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Written by Erika M. Updated over a week ago

Opera Direct OXI Integration

This article describes how to setup an integration with Opera OXI
Josh Robinette avatar
Written by Josh Robinette. Updated over a week ago

Salesforce Integration FAQs

Do you have questions about how the Medallia Concierge-Salesforce integration works? We've got answers!
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Written by Erika M. Updated over a week ago

WhatsApp Channel 101

Interested in using WhatsApp? Here is Medallia Concierge's guide on using WhatsApp for your business.
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Written by Erika M. Updated over a week ago

Opera CSV Report SFTP Integration

This article describes how to setup an integration with Opera by utilizing a custom CSV report
Josh Robinette avatar
Written by Josh Robinette. Updated over a week ago

Set up your Salesforce Integration

Integrate your Salesforce account with Medallia Concierge to sync contact information and conversation history.
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Written by Erika M. Updated over a week ago

How to set up the Webhooks integration

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Written by Erika M. Updated over a week ago

Medallia Concierge Chat Setup

Get started with Medallia Concierge's web, iOS and Android chat SDKs
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Written by Erika M. Updated over a week ago

Connecting your Line@ or Line Partner Account

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Written by Erika M. Updated over a week ago

Medallia Concierge Web Chat

Jeremy Boatman avatar
Written by Jeremy Boatman. Updated over a week ago

WeChat Official Accounts Overview

Information about the types of WeChat Official Accounts and how to obtain one.
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Written by Erika M. Updated over a week ago