If you use Opera for your PMS, you can integrate with Zingle to automatically synchronize contact and reservation data with Zingle.
To integrate Opera with Zingle, you will need to setup a report to send to Zingle via SFTP. The report will send automatically by using the Opera Report Scheduler.
Zingle's Opera CSV integration is compatible with Opera version 5.5 and 5.6
The Opera user will need permissions to access the report configuration and edit capabilities in the report scheduler.
Obtain custom Opera report (osr file) from the Zingle trainer and Save the osr file to a folder on the local pc
How to set up the integration
Go to Opera Configuration > Report Setup > Reports
Click on NEW
Complete the fields with the information shown below and then click on Customize
Select the file ‘zingleexport.osr’ and then click on upload
Click OK to save the report
The next step is to setup the SFTP in the Opera configuration.
Go to Opera Configuration>Property>Delivery Method>General> Select the SFTP Tab> Click on NEW
Enter in the Destination Name "ZINGLE - SFTP
Enter in the Description Name "Zingle"
Select the "Zingle" destination and click on Config
Obtain the following information from the Zingle trainer and enter it as shown below.
Enter in the Host/URL/Port 22
Enter in the User ID and Password
Enter in the Target Directory
Click on Validate > Confirm you see a VERIFIED message from Opera stating the SFTP connection is successful.
The report is now available to configure in the report scheduler
Go to Miscellaneous>Report Scheduler
Click on NEW
Search for the Zingle Report
Select File Format > Delimited Data
Select Delimiter > enter a comma (,)
Repeat section > Minutes > Enter in the frequency
This is the frequency that Opera will send the report to Zingle (Obtain the frequency from your Zingle trainer)
Select the server that generates the reports
Click on FILE
Select Distribution List > Edit
In the Value section enter in Zingle and for the file extension enter csv
Select Distribution List > New
Select Value "Zingle-SFTP"
Select Parameters and click on Set Date (Do this for the From and To Arrival Date)
*From Arrival Date: Set to -3 days From Arrival (Standard setup)
Setup based on how many days prior to send ‘Pre-Arrival Zing’
*To Arrival Date: Set to 14 days
From Arrival Date: Select Report Date > Enter -3 days > Click OK
To Arrival Date: Select Report Date > Enter +14 days > Click OK
You will now see the Report Date in the Value column
Test sending the report from Opera to Zingle
Select the Zingle report > Click on ‘Run Now’ > Click ‘Yes' to send the report
Confirm with your Zingle trainer that Zingle received the file successfully
Click here to learn more about how to setup the Opera CSV in Zingle
That’s it! It’s easy to set up your Opera CSV integration with Zingle.