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Available Integrations on Medallia Concierge
Available Integrations on Medallia Concierge

A list of all supported integrations on Medallia Concierge.

Updated over 9 months ago

It all starts with data! Access to customer data is the key to segmenting your customers, personalizing your communications to those customers, and delivering a truly differentiated service experience. With Medallia Concierge, you can ingest customer data from virtually any system through pre-built API integrations, flat file imports (SFTP/email), and third-party connectors like Zapier.

  • Customize profile fields so you can map the most relevant contact attributes into Medallia Concierge

  • Define dynamic segments of your customers based on contact attributes and tags to target your communications and design relevant experience

  • Leverage Medallia Concierge’s well-documented API to integrate with other applications, so you can enable functionality like triggering service ticket creation in HotSOS (or Quore), and populating MindBody customer profiles with message history.

All integrations available on Medallia Concierge:

  • Agilysys Stay

  • CSV Integration via SFTP, email, or manual upload

  • HotSOS

  • HotSOS without reservation data

  • HotSOS Housekeeping RoomReady Integration

  • HotSOS REX

  • INFOR HMS

  • Little Hotelier via SiteMinder

  • Maestro

  • MindBody

  • Olo

  • Oracle (Opera) Room-Ready Messages

  • Oracle Opera Cloud

  • Oracle Opera On-Prem OXI

  • Oracle Opera SaaS

  • Quore

  • Resort Data Processing via SiteMinder

  • Resort Suite

  • Roommaster

  • Salesforce

  • Sirvoy via SiteMinder

  • Skytouch

  • SpringerMiller

  • StayNTouch

  • V1

  • Zapier

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