Quick Reference
FAQs | How Tos
6 articles
Written by Jeremy Boatman
Grouping Contacts by "Birthday Month"
Leveraging the Anniversary Contact Field to segment and message contacts that share the same birthday monthWritten by Jeremy Boatman. Updated over a week ago
"That page isn't here anymore" Error Message
Troubleshooting broken links or articles that don't appear to be accesibleWritten by Jeremy Boatman. Updated over a week ago
URL Shortening in Medallia Concierge
Expected behavior when sending URLs to contactsWritten by Jeremy Boatman. Updated over a week ago
Phone Number Format in Medallia Concierge
Acceptable formats when inputting or importing values into the phone number channelWritten by Jeremy Boatman. Updated over a week ago
Opt-In Status Table
Quick reference for Opt-In statuses such as PENDING and UNKNOWNWritten by Jeremy Boatman. Updated over a week ago
Medallia Concierge Chat Widget Customization
Learn what features can be customized with Medallia Concierge's Web ChatWritten by Jeremy Boatman. Updated over a week ago