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Quick Reference

FAQs | How Tos

6 articles
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Written by Jeremy Boatman

Grouping Contacts by "Birthday Month"

Leveraging the Anniversary Contact Field to segment and message contacts that share the same birthday month
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Written by Jeremy Boatman. Updated over a week ago

"That page isn't here anymore" Error Message

Troubleshooting broken links or articles that don't appear to be accesible
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Written by Jeremy Boatman. Updated over a week ago

URL Shortening in Medallia Concierge

Expected behavior when sending URLs to contacts
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Written by Jeremy Boatman. Updated over a week ago

Phone Number Format in Medallia Concierge

Acceptable formats when inputting or importing values into the phone number channel
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Written by Jeremy Boatman. Updated over a week ago

Opt-In Status Table

Quick reference for Opt-In statuses such as PENDING and UNKNOWN
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Written by Jeremy Boatman. Updated over a week ago

Medallia Concierge Chat Widget Customization

Learn what features can be customized with Medallia Concierge's Web Chat
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Written by Jeremy Boatman. Updated over a week ago
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