To see or make changes to the contacts receiving monthly invoices from Medallia Concierge, navigate to the Billing & Usage tab in your Medallia Concierge service. To do this, select your initials at the top of your screen and Admin Settings.

Note: Only Administrators have access to the Admin Settings.

Next, select Billing & Usage from the options on the left.

Then, select the Contacts tab.

To add or change the primary contact, fill in all corresponding information and select Save Changes.

To add any secondary contacts to receive invoices and other billing notifications, add enter their email address(es) in Additional Emails section at the bottom of the page.
​
To remove, select the trash can icon next to the email to be deleted from billing notifications.

For more answers about billing and usage, check out the articles below: