Medallia Concierge

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Get a global Analytics dashboard of multiple Medallia Concierge services

This article describes how to use the contact import log to determine the success of imports from all sources, including PMS integrations.

This article explains how Medallia Concierge determines the primary channel when importing Contact information.

Troubleshooting audible notification issues with Chrome and Safari

Invite, manage permissions/roles or delete team member logins from your service

Manage General Settings, Users, Contact Fields, Tags, Segments, Templates, Channels, Integrations and Billing from Admin Settings

Clarify who's communicating with a header applied to all outbound messages

Understand SMS behavior in how many contacts can be messaged and how long messages to your contacts can be

Req. & Limits | Users | Billing | Reports | Service Settings

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Track the progress of all tickets related to your company.

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