System Administration

Req. & Limits | Users | Billing | Reports | Service Settings

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13 articles in this collection
Written by Jeremy Boatman and Mitch Milner

Rollup Analytics

Get a global Analytics dashboard of multiple Zingle services
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Written by Mitch Milner
Updated over a week ago

Contact Import Log

This article describes how to use the contact import log to determine the success of imports from all sources, including PMS integrations.
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Written by Jeremy Boatman
Updated over a week ago

How the primary channel is determined when importing Contacts

This article explains how Zingle determines the primary channel when importing Contact information.
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Written by Jeremy Boatman
Updated over a week ago

HotSOS Room Ready Overview

The HotSOS Room Ready module is using by Zingle hospitality customers— this document only applies to customers using HotSOS
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Written by Jeremy Boatman
Updated over a week ago

Browser Autoplay Policy Preventing Audio (Sound) Notifications

Troubleshooting audible notification issues with Chrome and Safari
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Written by Jeremy Boatman
Updated over a week ago

Add, Remove or Edit Users

Invite, manage permissions/roles or delete team member logins from your service
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Written by Mitch Milner
Updated over a week ago

Admin Settings

Manage General Settings, Users, Contact Fields, Tags, Segments, Templates, Channels, Integrations and Billing from Admin Settings
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Written by Mitch Milner
Updated over a week ago

Billing & Usage Overview

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Written by Mitch Milner
Updated over a week ago

Outgoing Header

Clarify who's communicating with a header applied to all outbound messages
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Written by Mitch Milner
Updated over a week ago

User Email Validation

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Written by Jeremy Boatman
Updated over a week ago

User Password Reset

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Written by Jeremy Boatman
Updated over a week ago

HotSOS Integration Feature

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Written by Jeremy Boatman
Updated over a week ago

Character Count and Group Messaging Limitations

Understand SMS behavior in how many contacts can be messaged and how long messages to your contacts can be
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Written by Mitch Milner
Updated over a week ago