Medallia Concierge

A2P 10DLC Campaign Guidance

A2P 10DLC messaging requirements and registration process by US mobile carriers

Start your Medallia Concierge journey by putting your best foot forward with these tips

This article describes the process of logging in using Single Sign On via the iOS or Android Mobile Apps

Quickly find the answers you need using Medallia Concierge's Knowledge Base and Support Chat

This article describes the process of logging in using Single Sign On.

Overview of Inbox, Contacts, Zings and Analytics

These are things to know from the get-go, start strong!

Set up Medallia Concierge to respond automatically when you're away or the business is closed

Create and use pre-loaded responses to communicate efficiently and consistently to frequently asked questions or communications

Overview of the Medallia Concierge Business Application for mobile devices and tablets

Update your display name, add a signature, manage notifications and password settings

Important specifications and limitations of the free trial

Create the fillable fields that appear in the Contact Detail Pane

Create meaningful conversations around the dates that are important to your contacts: birthday, anniversaries and more

The operating hours, contact channels and observed holidays of Medallia Concierge's Support staff

Supported browsers and firewall requirements

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you