Medallia Concierge

Outline of functionality unavailable for HIPAA users.

Non-HIPAA functionality

A high-level overview of Medallia Concierge's architecture, security, and network requirement.

What causes users to be notified of multiple sessions

Restrict spam or inappropriate messages from coming in, manually block unwanted messages from going out from your service

Keywords that trigger Medallia Concierge's global auto-block feature

Have Medallia Concierge auto-confirm with customers as to whether or not they want to receive messages

This article describes the default Medallia Concierge data retention policy.

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