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Privacy & Security

Blocking | Guidelines| Opt-In Feature

5 articles
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Written by Jeremy Boatman

Medallia Concierge Privacy Policy

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Written by Jeremy Boatman. Updated over a week ago

Medallia Concierge Architecture & Security

A high-level overview of Medallia Concierge's architecture, security, and network requirement.
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Written by Jeremy Boatman. Updated over a week ago

Multi-Device Warning

What causes users to be notified of multiple sessions
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Written by Jeremy Boatman. Updated over a week ago

Does Medallia Concierge support STOP, BLOCK, and CANCEL?

Keywords that trigger Medallia Concierge's global auto-block feature
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Written by Jeremy Boatman. Updated over a week ago

Contact Opt-In Settings

Have Medallia Concierge auto-confirm with customers as to whether or not they want to receive messages
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Written by Jeremy Boatman. Updated over a week ago