Privacy & Security
Blocking | Guidelines| Opt-In Feature
5 articles
Written by Jeremy Boatman

Medallia Concierge Privacy Policy

Written by Jeremy Boatman. Updated over a week ago
Medallia Concierge Architecture & Security
A high-level overview of Medallia Concierge's architecture, security, and network requirement.
Written by Jeremy Boatman. Updated over a week ago
Multi-Device Warning
What causes users to be notified of multiple sessions
Written by Jeremy Boatman. Updated over a week ago
Does Medallia Concierge support STOP, BLOCK, and CANCEL?
Keywords that trigger Medallia Concierge's global auto-block feature
Written by Jeremy Boatman. Updated over a week ago
Contact Opt-In Settings
Have Medallia Concierge auto-confirm with customers as to whether or not they want to receive messages
Written by Jeremy Boatman. Updated over a week ago