Medallia Concierge

Video- Channels & Integrations

Tutorial walking through all features of the Medallia Concierge software

Walkthrough of Medallia Concierge's iOS App for iPhone, iPod Touch and iPad devices

Walkthrough of the Medallia Concierge Inbox: conversation and contact managment, group messaging and creating new contact

A brief overview of filtering contacts, creating segments, editing removing and importing contact into your service

Using triggers and actions to configure Medallia Concierge to perform actions automatically based off parameters set

Tracking metrics that are important to the business from the options in this pane

Set up QR codes for your customers to scan and have pre-populated keywords to text to Medallia Concierge.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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