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Non-HIPAA functionality
Non-HIPAA functionality

Outline of functionality unavailable for HIPAA users.

Updated over a year ago

Mobile Apps

Currently, both Android and iOS native mobile apps are not HIPAA compliant.

Data Exports

Transactional email provider not HIPAA compliant. Work on an in-product ‘export' functionality is being planned.

MMS/Attachments

MMS functionality is currently unavailable to HIPAA customers.

Mobile and Chat SDKs

Currently, the Medallia Concierge mobile and chat SDKs are not HIPAA compliant.

Currently, this feature is not HIPAA compliant.

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