Last Updated: 4/4/2018
Welcome to www.zingle.me provided by Medallia Concierge, Inc., doing business as Medallia Concierge (“Medallia Concierge”).
2. A GENERAL NOTE ON INTERNET TECHNOLOGIES AND PRIVACY
Ad Tags: Ad Tags are pieces of code that allow the delivery of online advertisements in the dedicated ad spaces on websites and in online applications. Advertisers' Ad Tags may transmit certain anonymous information about the web site, section of the site and size of the ad.
Cookies: Cookies are small text files that web servers typically send to users' computer when they visit a website. Cookies can be read or edited when the user loads a website or advertisement from the domain that wrote the cookie in the first place. Cookies are used by companies to collect and send information about a user's website visit – for example, number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. This information can be used to improve a user's online experience by saving passwords, or allowing companies to track and improve website loading times, for instance. Cookies can also be used to track a user's browsing or online purchasing habits and to target advertisements to specific users. Cookies cannot be used to access any other data on a user's hard drive, to personally identify them, or to act like malware or a virus. Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. You can read more about cookies at http://www.allaboutcookies.org/cookies/.
Web Beacons & Pixels: A web beacon consists of a small string of code that represents a graphic image request on a web page, a page in an online application, or in an email. A graphic image can be associated with the web beacon, but is not required. When an image is present, usually the image is designed to blend into the background of the web page, application, or email in which it appears. Often a beacon will be placed by an online data collecting company without an image, so it is invisible to the user, and in the smallest discrete space possible on the screen. This is a “pixel” and is essentially an invisible web beacon. Pixels and web beacons can be used for site traffic reporting, unique visitor counts, advertising auditing and reporting, personalization, and other uses. They do this typically by writing or editing cookies on each user's computer. Therefore, like cookies, they cannot be used to key log, copy personal files from your computer, or replicate like a virus. Most pixels and web beacons, including those used by Medallia Concierge, collect only anonymous data.
3. COLLECTION OF INFORMATION
Registration. If you are a Customer, then we will collect the information you provide when you register with the Service, which includes your name, address, email address, phone number, and company information. We may also receive information about a Customer from Consumers who use the Service to communicate with the Customer.
Customer Support. We may collect information about you through your communications with our customer-support team.
Making Payments. If you are a Customer, our service providers will collect and process your payment information. We do not collect or store any payment card information, though we may receive information about completed transactions that does not include credit card or bank account numbers.
4. USE OF INFORMATION
We use the information we collect from the Service mainly as follows: (i) to provide, maintain, protect and improve the Service (including data analytics), to develop new ones, and to protect Medallia Concierge and our users; (ii) to respond to your submissions, questions, comments, requests and complaints and provide customer service; (iii) as part of our efforts to keep the Service and integrations safe and secure; (iv) to protect Medallia Concierge's rights or property; (v) for internal operations, including troubleshooting, data analysis, testing, research, customization, and improvements to service and experience on the Service; (vi) to send you confirmations, updates, security alerts, and support and administrative messages; and (vii) for any other legitimate business purpose for which the information was collected. We may use information to provide online advertising on the Service and to send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email or you may opt out by altering your account settings.
5. SHARING INFORMATION WITH THIRD PARTIES
Depending on your account settings, some of the information you enter while registering may be displayed on the Service.
We do not rent, sell, or share personal information about you that we collect on the Service with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to data collected by the Service to enable the delivery of online advertising to you and others on the Service and on other websites and online services, or to send you information we think may be useful or relevant to you.
We may share anonymized and aggregated information with third parties that cannot be reasonably used to identify an individual. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give users notice before transferring any personal information to a new entity.
6. COOKIES AND RELATED TECHNOLOGIES
When you visit the Service, we and our third-party service providers, such as ad networks and analytics providers, receive and record information on server logs from your browser, including your IP address, and from Cookies and similar technology. Our service providers may collect information about your online activities over time and across different online services, if those online services also use the same service providers. You may be able to change browser settings to block and delete cookies when you access the Site through a web browser. However, if you do that, then the Service may not work properly.
7. MEDALLIA CONCIERGE SECURITY & STORAGE PROCEDURES FOR YOUR DATA
8. DO NOT TRACK
Some web browsers incorporate a “Do Not Track” feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to such signals.
By using the Service or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Service or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at firstname.lastname@example.org.
9. CHILDREN UNDER 13 YEARS OF AGE
The Service is not intended for persons under 13 years of age, or any higher minimum age in the jurisdiction where that person resides, and is not intentionally developed for or directed to children. We do not knowingly solicit or collect any information from children under the age of 13, or any higher minimum age in the jurisdiction where that person resides, nor do we knowingly market our products or services to children under the age of 13, or any higher minimum age in the jurisdiction where that person resides. If we learn that we have collected information of a child under 13, or any higher minimum age in the jurisdiction where that person resides, we will take steps to delete such information from our files as soon as possible and, if applicable, terminate that child's account.
10. YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION
11. DATA RETENTION
We keep your information, such as your name, email address and phone number, for as long as you keep your account in existence. In some instances, we will delete the information you provide to us after it is no longer needed. We also keep information about you and your use of the Service for long as it is necessary for our legitimate business interests, for Legal Reasons, and to Prevent Harm.
12. INTERNATIONAL USERS AND DATA TRANSFERS
If you visit the Service from the European Union or other regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information to the Service, you consent to any transfer and processing in accordance with this Policy. If you wish to withdraw your consent, you can delete your account as described in YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION section.