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Staffing & Recruiting Configuration Overview - Candidate Conversion
Staffing & Recruiting Configuration Overview - Candidate Conversion

Recommended platform setup to help drive candidate conversion and turn resumes into submittals

Updated over a year ago

Below is our recommended configuration for Staffing and Recruiting companies who want to use Medallia Concierge to turn candidates into hires by using segments to group your candidates by skill sets, setting up Zings to automatically send interview reminders and suggested templates that can be sent via group messages to help fill positions faster.

KEY INTERACTIONS to think about:

  • Sending job descriptions to fill positions faster

  • Screen candidates for specific skill sets

  • Scheduling interviews

  • Scheduling in-person screening appts

  • Providing directions to multiple sites

TEMPLATES to create to quickly send standardized communication to candidates:

  • Job descriptions

  • Application received

  • Directions to office for in-person screening

  • Directions to interview site

  • Interview requests/availability

  • Job Offer

SEGMENTS to setup to help target your communication to the right candidates:

  • Specific skill sets (software developer, nurse, construction)

  • Upcoming Interview Tomorrow

  • Passive Candidate

  • Active Candidate

ZINGS to create to help automate your communication and processes:

  • Phone Call Zing

  • 5 min escalation

  • Interview reminders

  • New candidate registration

  • Post interview survey

Want to see a step by step walkthrough of this and other Staffing & Recruiting use cases? We've got you covered, check out the video section of our knowledge base for our in depth video tutorials.

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