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All CollectionsMedallia Concierge for Staffing & Recruiting
Staffing & Recruiting Configuration Overview - Getting Started
Staffing & Recruiting Configuration Overview - Getting Started

Unsure where to start? Check out our recommended starting configuration for Staffing & Recruiting customers who are new to the platform.

Updated over a year ago

Medallia Concierge can be a powerful resource for staffing companies to communicate with candidates through out the interview process and fill job postings faster by sending notifications for open positions.

Below is our recommended starting configuration and platform setup for customers who are new to the Medallia Concierge platform.

KEY INTERACTIONS to think about:

  • New candidate registration zing

  • Sending job descriptions

  • Interview Reminders - day before

  • Interview Requests

TEMPLATES to create to help standardize replies to FAQs:

  • Job Descriptions

  • Interview Requests

  • Directions to drug test site

SEGMENTS to create to help you with grouping your candidates by key attributes:

  • Specific skill sets (software developer, nurse, construction)

  • Upcoming Interview

  • Passive Candidate

  • Active Candidate

ZINGS to create to automate your communication and processes:

  • New Candidate Registration

  • Appointment Reminder

  • 5 minute escalation

Want to see a step by step walkthrough of this and other Professional Service use cases? We've got you covered, check out the video section of our knowledge base for our in depth video tutorials.

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