We are pleased to share that Zingle by Medallia is being officially rebranded to Medallia Concierge. This rebrand will go into effect on February 2, 2023. The new name 'Medallia Concierge' embodies our commitment to helping brands deliver the best customer and employee experiences while bringing the Medallia Concierge brand fully into the Medallia ecosystem.
Medallia Concierge Rebrand FAQs
What impact will this have on my experience in the platform?
None! You will see the new Medallia Concierge logo (and text) within the platform, and in emails sent by the platform. Outside of these visual changes, your experience will remain the same. The URLs for platform access will remain the same for the foreseeable future, so there is no need to update bookmarks.
Is my platform login the same as it was previously?
Yes, same login information, no changes at this time.
Why the rebrand from Zingle to Medallia Concierge?
Medallia Concierge by Medallia is being officially rebranded to Medallia Concierge to begin the next step of its journey to delivering best-in-class in-app messaging solution. The rebrand to Medallia Concierge aligns with Medallia's brand strategy for descriptive product names and Medallia's ongoing commitment to helping brands deliver the best customer and employee experiences.
What date is the rebrand taking place?
Starting February 2, 2023, you'll see the new branding used on the platform.
Will this impact product delivery and timelines?
Absolutely not. There are no changes to product delivery or timelines.
Where do I go to get support?
If you have any questions, continue to reach out via in-product chat.
Sincerely,
Team Medallia