Work related to supporting Unified Inbox feature.

A few general bug fixes

Work related to supporting Unified Inbox feature.

A few general bug fixes

Work related to supporting Skytouch integration.

A few general bug fixes

Work related to supporting OHIP and Skytouch integrations.

A few general bug fixes

Replaced "delayed messages" with Scheduled Messages, allowing customers to send replies and bulk messages at a specific date and time in the future.

Bug fixes related to phone number masking

A few general bug fixes

Send Medallia Concierge survey results to MEC for analysis.

Filter Zing Actions/Segments by Channel

A few bug fixes

Allow automatic permission sync via SAML payload

A few bug fixes

A few fixes for Infor and MEC integration

NEW FEATURE: Ability to mention teammates!

Fixed bug where contacts fail to delete properly

Fixed bug for Zing pulling incorrect Contact field for Zing msg

Fixed bug where contact export contains Field ID in Header

Update for WeChat v1.1 - update analytics “Message Delivery” report with channel events; update WeChat, WhatsApp, channel display + icons

A few frontend updates for bulk messaging limits

A fix for shortcode MMS

MPC-5573 - 22ZCR2.0 Medallia Concierge CODB

MPC-5527 - Medallia Concierge WeChat v1.1

MPC-4720 - Persistent Notifications

MPC-4207 - Zing logging Phase 1

ZIN-3810 - Missing WeChat in Message volume in analytics

ZIN-3839 - Missing WeChat channel - unable to send messages

ZIN-3164 - [BE] Add WeChat configuration under Admin Settings > Channel

ZIN-3451 - [FE] Add WeChat configuration under Admin Settings > Channel

ZIN-3660 - Impersonate user does not receive emails with import results - it sent to Impersonated user

ZIN-3805 - Reply to is switched to default when sending a delayed message
​

ZIN-3792 - orders linked to many email addresses causing 500 errors

ZIN-3794 - Soft-deleted roles showing up in MC & causing other problems

ZIN-3807 - EEQ-55363 - Contacts imported via SpringerMiller, StayNTouch Integrations have incorrect Reservation Dates

MPC-5322 - Outbound Message Failed Webhook (service-level)

ZIN-3510 - Enable additional fields for Opera: Special Requests, VIP, Membership Level

ZIN-3021 - SpringerMiller logging for IN_MSG files

ZIN-3030, ZIN-3031 - Update Infor integration

ZIN-3015 - Update channel blocking system to support organization-level blocks

ZIN-3085 - Allow service-specific group message limits

ZIN-627 - Fix bulk actions for Contacts page - remove 1K limit

ZIN-3022 - Performance improvements for users with access to multiple services

ZIN-3449EEQ-49682 - Zings with time based condition fails to run

ZIN-3580EEQ-51349 - Unable to send messages to filtered contacts: Unhandled Error

ZIN-2954 - Update "Refresh conversations" button in MC to account for additional logic

ZIN-2913 - EEQ-43472 - Inbound WhatsApp Messages fail for WA Channel

ZIN-2967 - EEQ-44170 - Opera, StayNTouch, Zapier, MindBody Integration Issues

ZIN-2073 - [Medallia Concierge] Add Medallia as integration to Medallia Concierge integrations

ZIN-2757 - EEQ-42432 - Room number fails to auto-populate when Standard User forwards msg to HOtSOS

ZIN-2873 - EEQ-43176 - cdn Image URL appends to Shortcode MMS

ZIN-3422 - Recipient URL fix

ZIN-3361 - Rollup Analytics not working for newer services

ZIN-3371 - Unable to add non-email SSO user to a service in the same SSO org

ZIN-3371 - Unable to add non-email SSO user to a service in the same SSO org

ZIN-3383 - Users can't be added to services

ZIN-3387 - When adding user to the different services (with and without SSO), different records are created

ZIN-3388 - It is impossible to create a user without an email in the service with SSO

ZIN-3285 - EEQ-48326 - Server Error When adding User

ZIN-3298 - Objects on Admin settings page not updated after changes

ZIN-3300 - Inbox and Contacts page not updating after changes in channels or in contact details

ZIN-3333 - DEN2. SSO provider was deleted

ZIN-3334 - DEN2. Test users are not exist

ZIN-3336 - DEN2. Dashboard can't load data

ZIN-3352 - DEN2. User not able to login - redirect to 500 error page

ZIN-3353 - DEN2. API v2 requests return 403 errors

ZIN-3338 - DEN2. Regression. Import contacts to service return 500 errors

ZIN-3337 - DEN2. Regression. Infor integration microservice return 403

ZIN-3280Organization SFTP/CSV import fails when not using comma

ZIN-3059 - API v2. Delete and disable import settings requests return 500 errors

ZIN-3241 - "Begin at row" setting for CSV import doesn't work with Org Imports

ZIN-2929 - SSO Users still have Reset Password Option

ZIN-3229 - Inbox page doesn't have updates after incoming messages or changes in contacts/conversations

ZIN-3232 - Inbox page not loaded

ZIN-3242 - UI has perfomance/load issues

ZIN-2705 - In SSO Services, 'Can Manage Users' Standard Permission not available in Team Members page

ZIN-3228 - No sound and banner notification for incoming messages

ZIN-3230 - Updated contact fields remain previous state after switch on another contact

ZIN-3231 - Adding/updating/removing Medallia Concierge tags, fields, segments, event types, teams not updating Dashboard pages

ZIN-3236 - Group messages by tag and segment don't allowed

ZIN-3237 - Delay messages no updated left pane

ZIN-3238 - Group messages for selected contacts not updated Inbox left pane

ZIN-3227 - Console errors in Dashboard pages

ZIN-2950 - Infor service not working

ZIN-2952 - Infor service not working -- infrastructure

ZIN-2746 - Investigate inbox not loading

ZIN-2931 - Date-Time and Date fields can be deleted when used in Segments, in Zings, mapped in Integrations, and in templates

ZIN-2933 - Calendar event zing trigger doesn't work

ZIN-2946 - Webhooks is dispatching the ExecuteDelayedWebhookJob always

ZIN-2483 - First import via Email CSV fails when column header in different row

ZIN-2611 - Webhook event "Contact Opt-In Status Change" doesn't send requests

ZIN-2639 - EEQ-41197 - Zing error in workflow when sending from FB

ZIN-2916 - Remove events from the webhook when sending messages

ZIN-2917 - Webhook events are not sent when a contact is assigned/reassigned

ZIN-2918 - Webhook event does not appear when adding /removing a tag

ZIN-2924 - Bulk contact operations don't trigger Webhooks

ZIN-2932 - For incoming/outgoing message for unregistered phone numbers sent incorrect Webhook events

ZIN-2941 - Delete contact using API doesn't trigger Delete Contact webhook event

ZIN-731 - Extra status line in the email about import if the contact has not been imported

ZIN-1500 - allow for insertion of date/time as separate fields within send message to customer actions

ZIN-1796 - Webhook enhancements

ZIN-2593 - EEQ-41004 - Zapier: FatalThrowableError when using Trigger Zing Action

ZIN-2612 - Medallia Concierge send "Contact update" event instead "Contact delete event"

ZIN-2613 - "Contact delete" events don't have channels, fileds and conversation parameters

ZIN-2915 -Same id used for all Webhook URL inputs

ZIN-2922 - Permanently delete action doesn't trigger "contact delete" webhook

ZIN-2939 - For import contacts created "contact_updated" events

ZIN-2923 - Import contacts trigger unexpected Webhooks

ZIN-2488 - [SFDC] When user selects "All Leads," integration pulls all leads AND contact information

ZIN-2528 - Make all required fields except "ID" editable (on Salesforce dropdown fields)

ZIN-2608 - Regression. SFDC can't be enabled on Org level

ZIN-2690 - Some CSV Files Cannot be Mapped and Imported

ZIN-2753 - Email channel can't be added to contacts

ZIN-2754 - Tag management return errors

ZIN-2762 - [Data Retention] Data retention doesn't run by timeout

ZIN-2812 - SFDC "Enable Integration" + "Sandbox Login" links don't work

ZIN-2858 - Actions with feeds close the middle pane and marked feed as closed

ZIN-2859 - Middle pane on Inbox page doesn't updated after incoming/outgoing messages

ZIN-2869 - Performance issues on QA server

ZIN-2872 - Messages were not deleted after Delete retention (message) timeout

ZIN-298 - Sporadic failed Elastic writes during inbound doctrine message processing

ZIN-2547 - update the MC button to only refresh open feeds

ZIN-2689 - Address field is not synchronizing

ZIN-2759 - [Data Retention] "Delete messages" checkbox has On status by default

ZIN-2781- [Data Retention] Checkbox default state for new services

ZIN-2876 - Some imported contacts were not deleted

ZIN-1154 - [Data retention] Add service settings for data retention & expose in MC

ZIN-1155 - [Data retention] Create queue job to purge contacts & messages

ZIN-2761 - [Data Retention] Delete contact only option is available

ZIN-2782 - [Data retention] "Delete Contacts" toggle doesn't work as expected when Delete Messages" toggle turned off

ZIN-2860 - [Data retention] Events should be deleted from Elastic

ZIN-2865 - [Data retention] Export conversation able to load deleted messages

ZIN-2870- [Data retention] Errors in logs when deleting events (messages)

ZIN-2871 - [Data retention] After deleting messages, conversation counters are not updated

ZIN-2875 - [Data retention] The script is launched for all services, all dependencies on the connection of the Data retention functionality

ZIN-2688 - Phone field is not displayed on the side of the zingle

ZIN-2760 - [Data Retention] Validation doesn't have return errors just disable checkboxes for
​

ZIN-2585EEQ-40930 - iOS app notifications not working

ZIN-2487 - Update HotSOS config so user can select contact field for "Room"

ZIN-2695 - Opera integration is broken if HotSOS config was updated

ZIN-2432 - Restrictions needs on Standard Users W/ Manage Teams

ZIN-2694 - Service with changed field still use default Room field for forwarding messages

ZIN-2741 - [DEN] Forward to HotSOS return 500 error

ZIN-2363 - [Quore] List both ROOM and AREA

ZIN-2514 - Custom webchat name not displayed when setting is enabled

ZIN-2152 - Pipe delimited files for CSV only work for Org integration

ZIN-2362 - [Quore] List room numbers in alpha-numeric order
​

ZIN-2560 - Update MC button to only refresh open conversations

ZIN-2584 - Regression. Shortening the URL return error page

ZIN-2109 - Service 15617, HotSOS Contacts imported with wrong Phone Number

ZIN-2516 - Medallia Concierge ignored phone number from no ExtendedAttributes part

ZIN-248 - 2API. Contact privacy doesn't work for API requests

ZIN-1995 - Colo Branch Cleanup

ZIN-2178 - Merge in COLO updates

ZIN-2430 - Creation new contact with Message return errors

ZIN-2431 - Opera integration doesn't work

ZIN-298 - Sporadic failed Elastic writes during inbound doctrine message processing

ZIN-2220 - Sound notifications pop up/sound triggering twice for single msg

ZIN-2338 - WebChat User Name Not Displayed

ZIN-2353 - Zing Time Conditions fail after midnight GMT

ZIN-112 - TECH-13743 Console Error when scrolling contacts page

ZIN-1079 - [HIPAA Impersonation] MC update: disable impersonation of HIPAA user from user list

ZIN-1976 - Entity manager closed notifications

Salesforce FAQs - updated functionality includes pulling Leads, Contacts, and Custom objects (using custom SOQL query). Additional functionality available for choosing object/conversation sync timing.

ZIN-2090 - [Olo] Zing filters not working properly - add temp logging to capture payloads

ZIN-2125 - Server error when updating CC Payment in Web app

ZIN-2179 - Add support for etech.medallia.com domain for staff

ZIN-2148 - Facebook Inbound Message error

ZIN-2149 - Email CSV FIles not processed for some Services

ZIN-1863 - Forward to service doesn't work

ZIN-2090 - [Olo] Zing filters not working properly - add temp logging to capture payloads

WhatsApp: Pre-Arrival Messages & 24-hour lock - search for "Pre-Arrival messages" and "24-hour auto lock." Also new details on WhatsApp message failures.

ZIN-1533 - Update WhatsApp to support sending first outbound with approved templated messages!
ZIN-2013 - Impala Mews - need to update cancellation request behavior
ZIN-2065 - Datetime values differ for Web and mobile Apps
ZIN-1204 - Springer Miller enhancement to include QTY of Children

ZIN-1986 - MC: Allow editing Auth Identity

ZIN-1795 - Contact Exports returns incomplete files

ZIN-1674 - Allow for date/time fields to be inserted in the Contacts table view

ZIN-1745 - Hide personal user access token from My Settings modal when user is impersonating

ZIN-1823 - hide WeChat channel from all users integrations page

ZIN-1760 - Add Typescript

ZIN-1763 - Changing a field to a date loses its content

ZIN-1938 - styling updates for Priority Inbox

ZIN-1942 - sorting selection option should only apply on a service by service basis.

ZIN-1324 - web-server: Handle org settings redirect

ZIN-1534 - Exports missing Emails

ZIN-1805 - These fields that are set in the zing are not sent in the message

ZIN-1949 - Datetime contact fields are formatted date strings instead of epoch time

ZIN-1118 - [MC] Ability to impersonate into Organizations

ZIN-1804 - Selected date, current or fixed, fly off when returning to the action zing

ZIN-1672. UI update: fix integrations buttons

ZIN-1706 - Send integration failures to Segment.com

ZIN-1336 - StayNTouch Database Error Processing Contact

ZIN-1509 - incorrect team member ordering in assignments menu (far left)

ZIN-1884 - MC: User import doesn't create SSO users

ZIN-1855 - Initial SFTP CSV File Upload Not Shown, Unable to Map Fields & Import File

ZIN-1549 - 2. Allow for setting a date/time contact field value to now within a zing action

ZIN-1550 - 1a [BACKEND] API support for sorting contact list

ZIN-1551 - 3a. [BACKEND] Allow for sorting the web inbox

ZIN-1646 - 3b. [Front end] Allow for sorting the web inbox

ZIN-1633 - 1b [Front end] Add new date & time field in admin section

ZIN-1707 - Update SFTP to be "org-aware"

ZIN-1710 - Add contact fields for organization api [phase 1]

ZIN-1734 - Static analysis clean up

ZIN-1735 - Fix to flush calls

ZIN-1681 - Impala/MEWS integration - Add logging to see why Cancellation Status is not updating

ZIN-1684 - QA || The list of items in the admin settings is not updated without refreshing the page

ZIN-1685 - Signup process can't be tested using test phone numbers

ZIN-1686 - QA || Team&Assign counters are broken for test services

ZIN-1800 - 500 Error Enabling SFTP Import + SpringerMiller Integrations

ZIN-1240 - dropdowns don't close when clicking elsewhere on page

ZIN-1367 - Oauth (Google) email validation never succeeding

ZIN-1660 - Updating contact fields type -> 500 error

ZIN-1730 - 500 Error Removing CoPilot Feature

ZIN-1767 - FB page can't be connected

ZIN-1785 - Olo Zing Trigger filters are not working
​

ZIN-1748 - Server error when attempting to send msgs from Service (HIPAA enabled Service)
​

ZIN-1761 - Bug fix related to org release from 4.42.0
​

ZIN-1517 - Allow users to store mappings for organizations

ZIN-1723 - Columns in CSV Files Not Detected

ZIN-1732 - QA || Outgoing messages with attacments return errors

ZIN-1737 - QA || Email import cannot be enabled in admin settings
​

ZIN-1617 - Support pipe delimited files

ZIN-1537 - Ghost Channel Mystery

ZIN-1709 - Allow for copy of personal user access token from My Settings modal

ZIN-1665 - TWLO Server Error for Optin Settings

ZIN-1609 - Issue Removing Co-Pilot Feature
​

ZIN-1569 - Olo triggers not saved properly with service templates

ZIN-1337 - StayNTouch Zing Trigger stuck in loop sending the same messages

ZIN-729 - Notification preferences: Add at-mention notification preferences

ZIN-1421 - Update socket to send the feed list data for mentions

ZIN-1403 - Opera OXI Direct Integration - Property Code Shortened

ZIN-1361 - New Delete Scheduled Zing Message Action allowing Zing Scheduled Reminder Messages to be deleted

ZIN-1381 - Do not allow deletion of any Zing when it is referenced by another Zing. (Zing dependency)

ZIN-1655 - Club Corps - Arizona Sands not auto-created in Medallia Concierge MC
​

ZIN-1518 - 500 Server Error sending HotSOS Order, service 14491

ZIN-1013 - Enable additional fields for Opera Direct Integration
​

ZIN-1619 - [TW Old Flow]Inbound Messages forward to Printers Twice

ZIN-1620 - QA || Messages from non-existing contacts do not reach the service

ZIN-1621 - [TW Old Flow] Desktop & Sound Notifications not triggered

ZIN-1622 - Olo "time ready" is incorrect
​

ZIN-1447 - User Notification Settings Cannot be Updated/Changed

ZIN-1511 - V2 API - Contact fields are not being created on post request

ZIN-727 - Trigger mobile/web push notification when at-mention event received from event-broker

ZIN-753 - Update socket badge sender to send mention badge count to users

ZIN-1202 - Update MBO integration to match contacts on "UniqueClientId"

ZIN-1360 - add zing action allowing a message to be scheduled

ZIN-1446 - Refactors to OAuth for Mobile Logins

ZIN-1462 - Group "Event" insertion fields

ZIN-1488 - Add unrecognized service support notifications

ZIN-736 - Create feature migrations

ZIN-1499 - Add Segment.com tracking event
​

ZIN-1398 - Web chat contact name resets

ZIN-1512 - Fix article link for Olo integrations

ZIN-1288 - Add userUuid and serviceUuid as a custom claims in JWT

ZIN-425 - Fetch privilege-specific JWT on analytics access

ZIN-558 - Add privilege-filtering support to JWT API endpoint

ZIN-962 - send email when a user is mentioned and they have the email notification on

ZIN-1277 - Disable MMS/message attachments for HIPAA services

ZIN-1432 - Fix bugs in twilio validator

ZIN-1446 - Refactors to OAuth for Mobile Logins
​

ZIN-1356 - New Olo Event Zing Trigger

ZIN-1131 - not seeing trial metrics added to Segment

ZIN-1265 - international MMS workaround

ZIN-1347 - Create services endpoint for receiving data from Olo

ZIN-1355 - Hide Olo-related Zing triggers if service does not have Olo feature

ZIN-728 - Notification preferences API: Add support for at-mention notification settings

ZIN-975 - [BULK U/D] Refactor BulkSetContactFieldValue to use doctrine

ZIN-976 - [BATCH U/D] Refactor BulkDeleteContactsPermanently action to use Doctrine

ZIN-1064 - New message notification but no feed shown

ZIN-1325 (Previously ZIN-722) - Add at-mention filtering support to v1 contacts API

ZIN-1349 - Add Olo to Admin Settings

ZIN-1344 - Create service feature for Olo
​

ZIN-1286 - Show last feed note in feed list

ZIN-1287 - Migrate "add internal note" endpoint to API v2

ZIN-567 - update text and remove inline styling + don't allow to proceed with invalid keywords

ZIN-973 - [BULK U/D] Refactor the BulkApplyLabels action to use Doctrine

ZIN-1281 - Determine why some Zings log a 'failed to resume'

ZIN-1378 - Add unit tests around trial signup segment.io behavior

ZIN-1400 - Change Twilio response codes 204 -> 200

ZIN-1405 - "Phone Number" unique identifier HotSOS setting not working after phone number change

ZIN-1413 - Notification updation -> 400 error
​

ZIN-1393 - Server Errors when attempting to download Sample CSV
​

ZIN-1369 - "trial signup" Segment event no longer being sent when a customer signs up for a trial

ZIN-1375 - Zapier: FatalThrowableError when using Apply Tag Action

ZIN-1379 - Registration Does not Trigger for Web Chat, Facebook

ZIN-1388 - Group Messages not working

ZIN-1234 - Channels not reassigned for Smooch contacts

ZIN-302 - Some emojis not working

ZIN-844 - Add HIPAA flag to analytics tables

ZIN-972 - [BATCH U/D] Refactor export_contacts bulk action to use Doctrine

ZIN-1067 - SSO: Add oAuth grant support (customer commit)

ZIN-1158 - Add Time Zones in Admin Settings for Spain

ZIN-401 - Search not working for Teams?

ZIN-1243 - Events don't work when filtering Opt-In Status

ZIN-1157 - "Conversation Status Tab Selected" Segment event should not be called when loading the inbox

ZIN-1165 - Research spike - Address Twilio response errors
​

ZIN-1328 - "New conversation not responded to Trigger" firing for closed feeds

ZIN-986 - API V1 Available Phone Numbers Query part of the number -> 500 error

ZIN-1121 - send nps score submit as Segment track

ZIN-1168 - Recurring duplicate key errors on channels table for inbound chat messages

ZIN-1205 - Research: Stop Segment group calls from occurring each contact import

ZIN-1249 - Improve logging when Zing resume fails

ZIN-1057 - Springer Miller Integration Enhancement

ZIN-1289 - CLONE - TECH-13389 RetrieveEmailAvatar isn't being called for Doctrine channel updates

ZIN-1098 - Error logged when deleting contacts

ZIN-1163 - Fix ClearsUserAccountsCacheTrait

ZIN-1280 - Additional trial signup validation

ZIN-1071 - Infor Deployment [Customer Commit]

ZIN-1235 - Team details page crashed if user type any letter in username input

ZIN-301 - Vertically scroll slider disappeared

ZIN-769 - Session timeout changes

ZIN-1097 - Error logged when changing passwords

ZIN-1129 - Update unknown oauth user discovery

ZIN-1136 - [HIPAA Impersonation] Send track to Segment when a user grants access

ZIN-1166 - Track down channel getType() errors

ZIN-1250 - QA || Errors of actions in the admin settings

ZIN-1251 - HIPAA: Errors on inbound phone calls

ZIN-1259 - HIPAA trackers "StaffPrivilegeAdded" It is not specified which user was given privileges

ZIN-1261 - HIPAA trackers "ContactViewed" Problems

ZIN-1058 - New Zing Trigger - "StayNTouch Event Received"
​

ZIN-1206 - Contacts tab fails to load contact tables if Columns are selected

ZIN-1069 - Zings, analytics, Admin settings not seen for Admin users on ID 16914

ZIN-822 - [Staff Account Audit] Update staff/internal assignment checks

ZIN-1169 - Allow international MMS if a service has the copilot feature
​

ZIN-1148 - Intercom Contacts linked to Many Services/Companies

ZIN-1160 - "Export" button missing from all analytics metrics

ZIN-1170 - Siteminder Authentication Error

ZIN-1185 - Service 11066, Records from HotSOS API Missing

ZIN-819 - [Staff Account Audit] Add more user management capability to MC

ZIN-1072 - [HIPAA Impersonation] Allow direct URL to Account Access tab within My Settings

ZIN-1074 - [HIPAA Impersonation] Build and send e-mail for Allow HIPAA Access

ZIN-1077 - [HIPAA Impersonation] FE work for modal impersonation approval & revocation

ZIN-1078 - [HIPAA Impersonation] MC update: disable impersonation of HIPAA service in service list

ZIN-1080 - [HIPAA Impersonation] MC update: for HIPAA users show 'request impersonation' in action menu instead of 'impersonate'

ZIN-1100 - Open & unresponded feeds not removed on contact/feed deletion

ZIN-1123 - Populate 'users' table with 'last nps survey' date

ZIN-1156 - remove code that calls Segment group event on inbox load
​

ZIN-1046 - Add "Last Visit" field to MBO integration

ZIN-1056 - Siteminder integration with RDP - Pull additional fields

ZIN-1104 - Bulk Actions + Exports issue when filtering Single Options Contact Fields

ZIN-1002 - Search not loading results

ZIN-997 - Check Twilio signature on all webhook requests

ZIN-814 - [Staff Account Audit] Add 'identities' tab to MC

ZIN-1066 - Prevent contact exports for HIPAA services

ZIN-1076 - [HIPAA Impersonation] Updating impersonation system to check for HIPAA user status

ZIN-1106 - remove old segment track calls

ZIN-1129 - Update unknown OAuth user discovery

ZIN-800- Server Error when trying to import Users in MC
ZIN-1083 - Can't create staff users in MC
ZIN-1107 - Sign Up Issues
ZIN-816 - [Staff Account Audit] Limit internal users to @medallia.com emails
ZIN-830 - Create HIPAA service feature
ZIN-1073 - [HIPAA Impersonation] API to grant and revoke access to HIPAA users
ZIN-1075 - [HIPAA Impersonation] Send audit log to HIPAA logging service
​

ZIN-1087 - [TW New Flow + BW Numbers] Inbound Messages Not Processed if Printer Forwarding Exists
​

ZIN-1089 - CSV email import, mapping not saving

ZIN-1093 - Opera SMS gateway not allowing HTTP requests

ZIN-1096 - Range not set on new survey questions

ZIN-881 - Add 'Enable View' for Zings Builder

ZIN-827 - Security audit logging Phase 2

ZIN-902 - Add assign_contact action to the React megacomponent

ZIN-903 - Add block_outbound_messages action to the React megacomponent

ZIN-904 - Add unblock_outbound_messages action to the React megacomponent

ZIN-905 - Add contact_delete action to the React megacomponent

ZIN-906 - Add contact_field_value_remove action to the React megacomponent

ZIN-907 - Add contact_field_value_set action to the React megacomponent

ZIN-908 - Add feed_close action to the React megacomponent

ZIN-909 - Add feed_mark_read action to the React megacomponent

ZIN-911 - Add feed_open action to the React megacomponent

ZIN-912 - Add forward_to_service action to the React megacomponent

ZIN-921 - Add phone_call_hangup action to the React megacomponent

ZIN-1090 - Fix error when ReplyWaitSurveyAction happens during blackout period

ZIN-1091 - add additional 2 user traits to be sent with each existing "identify" segment call

ZIN-632 - Tag deletion failing

ZIN-874- Delay part missed for all actions except messages

ZIN-1002 - Search not loading results.

ZIN-782 - Zings Builder Page React Conversion

ZIN-877 - Add 'List View' to Zings Builder

ZIN-879 - Add 'Success View' to Zings Builder

ZIN-880 - Add 'Name/Save' View to Zings Builder

ZIN-785 - Convert first_message trigger from Angular to React

ZIN-786 - Create URL redirect for React Zings Builder pages

ZIN-787- Convert send_sms action from Angular to React

ZIN-828 - Contact data audit logging

ZIN-842 - Integrate event broker service into the monolith

ZIN-917 - Add label_apply action to the React megacomponent

ZIN-940 - Convert keyword trigger to React

ZIN-968 - Security Audit Logging Phase 1
​

ZIN-898 - Registration Zings fail to trigger

ZIN-988 - New Contact Pane in Zings Page Broken

ZIN-575 - Add endpoint for LMS room-ready notifications

ZIN-1015 - allow bulk updates when at least one filter is applied, even if the user is on "All Contacts"
​

ZIN-985 - Segment based on NO contact field, includes all contacts

ZIN-998 - Initial Invite Link Fails

ZIN-937 - Issues With Accounts not Showing on Mobile app

ZIN-154 - Update bulk action capabilities on Contacts Page

ZIN-538 - Errors syncing Quore service requests

ZIN-990 - Improve responses when Impala signature validation fails
​

ZIN-637 - "New unread" Zing notifications lack sound on mobile

ZIN-257 - Data in Zip files from "Contacts Created" Analytic report missing file extension

ZIN-544 - Mindbody integration not importing all data consistently

ZIN-795 - Bulk Actions & Scheduled Zings don't fire for Segments based on true/false contact fields

ZIN-956 - [Twilio - New Flow] Messages not forwarded to Printers

ZIN-957 - [Twilio - New Flow] Keyword Zing Messages not Sent

ZIN-795 - Bulk Actions & Scheduled Zings don't fire for Segments based on true/false contact fields
​

ZIN-875 - MindBody integration first & last names are getting deleted

ZIN-901 - Some users unable to reset PW - The reset token you used looks invalid

ZIN-892 - Add ID's to elements containing loading class for results list

ZIN-631 - Add environment-configurable debug-logging to ElasticSearch
​

ZIN-875 - MindBody integration first & last names are getting deleted

ZIN-872 - Actions based on surveys answers do not work

ZIN-59 - TECH-13289 - Check if contact field is used in Segments, Zings, or any Integrations mapping

ZIN-779 - Faux outbound messages are not being sent from testing service

ZIN-865 - Trial violation checks fail
​

ZIN-358 - Impala Integration

ZIN-140 - TECH-13282 - Add NPS survey type

ZIN-141 - TECH-13350 - Add CSAT survey type

ZIN-153 - Require additional confirmation when the existing field type is changed

ZIN-676 - Password Reset Fails for Some Users

ZIN-716- Service 14545, 500 Error Adding CoPilot Feature

ZIN-328 - Individual Users not listed in zing Assignment action

ZIN-204 - Internal dunning notice doesn't send when too many accounts are late

ZIN-356 - Add response rate tracking to Redshift analytics DB

ZIN-665 - Zuora sync: Feature quantities don't exclude 'removed' plans

ZIN-733 - QA || Intent trigger doesn't work

ZIN-739 - Can't update fields to null value
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ZIN-741 - New User (created by Zuora sync) unable to create a password

ZIN-681 - Zuora sync failing with Doctrine error

ZIN-79 - TECH-13029 - Certain Tags in services when clicked from "Tags" Admin settings page, not responsive, console errorJ

ZIN-152 - Error handling for invalid WhatsApp phone numbers in Admin config

ZIN-659 - Free trial readiness

ZIN-419 - When Impersonating, Export Message Detail report is sent to the customer, not staff user

ZIN-721 - Inbound messages not displayed in convo inbox

ZIN-718 - AppliedTagEvent doesn't accept null user

ZIN-719 - Error when processing phone call with 'outbound-api' source

ZIN-645 - Status Field not Updated for StaynTouch Services

ZIN-48 - TECH-13398 - add service_id as an attribute for all segment track calls

ZIN-103403 - Error on logs page for standard user

ZIN-550 - Fix Twilio "Document Parse Failure" errors

ZIN-545. - Twilio CoPilot Service is not Provisioned

ZIN-225 - Conversation List Shows Deleted Message

ZIN-615 - Link sent via TripAdvisor integration does not shorten.

ZIN-714 - update the click_action property in the notification payload on the back end

ZIN-278 - Ability to remove profile photo
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ZIN-83 - TECH-12782 - Can't export many contacts

ZIN-105 - Need ability to view track created and executed Zings based on template they originated from

ZIN-117 - TECH-12099 - Categories on MMS messages apply, but are not showing

ZIN-521 - Add ID for divs containing images with messages

ZIN-623 - Roll Up Analytics not displaying collections correctly.

ZIN-54 - TECH-12987 Services without feature in MC able to work with disabled features using API requests

ZIN-620 - Quore Integration Connected/Disconnected improvement

ZIN-237 - API. Bulk update and Bulk delete calendar events request doesn't work

ZIN-578 - Message goes unread trigger missed
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ZIN-413- Password resets not working

ZIN-76-TECH-12931- Link sent via TripAdvisor Integration does not shorten.
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ZIN-68-TECH-13407 - Status and Room Cleared when Opera Record does not contain Status and Room fields

ZIN-69-TECH-12845 - "Unblock outbound messages" zing action doesn't work for Bandwidth service

ZIN-81-TECH-12880 - MindBody Last Data Received inaccurate
ZIN-104-TECH-13386 - Maintain URL after authenticating and logging into single

ZIN-275-In-product guardrail: "Auto opt-out words" should prompt error message when used in keyword zing trigger

ZIN-277-Remove Unread filter from Closed tab

ZIN-279-Wants the title "Miss" as an option for contacts

ZIN-145-TECH-13392 Hide "Message goes unread" escalation trigger for new Zings
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TECH-12365 - Add WhatsApp as a channel - currently in pilot! 🎉

TECH-13601 - Supporting per phone number credentials: this feature allows customers to use the same phone number for both WhatsApp and SMS

TECH-12918 - CI/Co Dates are not removed when canceled reservation status is received.

TECH-13732 - Standard Users with Manage Users permission are unable to add user

TECH-13744 - Conversation Not Responded Trigger does not work for services with Bandwidth Channels

TECH-7331 - Zing missing option to save contact email address channel

TECH-12236 - Forbidden entity

TECH-12480 - API v2. Update calendar event type removed default status for type

TECH-12698 - Unable to delete Old UI users from MC

TECH-13726 - Twilio: contact group with 'boolean is yes' condition not working

TECH-13710 - Unable to load escalation ZingsNathan Jovin

TECH-13724 - update zingle logo to new Medallia Medallia Concierge logo style

TECH-13731 - Sending SMS with Zapier fails

TECH-13719 - Users unable to reset password, email link does not work

TECH-7493 - Conversation detail (Middle) panel is not displayed reassignment

TECH-12939 - Event Time not being sent in Zing

TECH-13005 - Add option to use "Phone Number" as unique identifier in HotSOS Integration

TECH-13026 - Event detail msg incorrect after assigning contact > sending them msg

TECH-13327 - Set wootric:false in Segment for any users with medallia.com email addresses

TECH-12200 - If no conversations are assigned to a team, when deleting a team from Admin Settings, system shouldn't prompt user to reassign conversations

TECH-12859 - Server Error when trying to Export Msgs Delivery Report

TECH-9976 - Many Emojis display code, not working

TECH-13262 - Anonymous event sent to segment when user logs out

TECH-13343 - Add MC service setting to control inbound message processing

TECH-13657 - Unit tests for tech-debt pull request

TECH-12560 - Track Salesforce segment events

TECH-13704 - 'Delete Contact' workflow action does not work (Twilio services)

TECH-13705 - Contacts not removed from segment when segment conditions changed

TECH-9394 - Create Contact with Invalid Email Returns 500 and Creates Empty Contact

TECH-12202 - When in zing, if zing gets turned off, "stop zing" does not work

TECH-12699 - white screen when accessing rollup analytics page

TECH-12775 - Unable to Delete Billing recipient email

TECH-13008 - hide live training menu option

TECH-13277 - Zuora - Admin Sync not working

TECH-12474 - Zing step condition 'day of week' doesn't account for service timezone

TECH-12932 - Unable to edit "New Contacts" segment, results in console error

TECH-13432 - Add a 'retry' when Firebase returns a 503

TECH-13700 - v1 API: Contact filter by label doesn't return any results

TECH-12967 - Zing email action issues in BW Services

TECH-13387 - Survey Rating triggers incorrect Action - Hardrock SD

TECH-13531 - Reg. Zing not capturing/updating fast enough for Webchat users

TECH-13681 - Redirect page for Android SSO