It all starts with data! Access to customer data is the key to segmenting your customers, personalizing your communications to those customers, and delivering a truly differentiated service experience. With Zingle, you can ingest customer data from virtually any system through pre-built API integrations, flat file imports (SFTP/email), and third-party connectors like Zapier.
Customize profile fields so you can map the most relevant contact attributes into Zingle
Define dynamic segments of your customers based on contact attributes and tags, to target your communications and design relevant experience
Leverage Zingle’s well-documented API to integrate with other applications, so you can trigger service ticket creation in HotSOS or Quore, populate MindBody customer profiles with message history, or pass conversational intelligence to a BI tool to correlate customer communication patterns with spend. The possibilities are endless.
All integrations available on Zingle:
CSV Integration via SFTP, email, or manual upload
HotSOS without reservation data
HotSOS Housekeeping RoomReady Integration
Little Hotelier via SiteMinder
Oracle (Opera) Room-Ready Messages
Oracle Opera Cloud
Oracle Opera On-Prem OXI
Oracle Opera SaaS
Resort Data Processing via SIteMinder
Sirvoy via SiteMinder